Responsible Gaming at Mr Fortune Casino Canada

Mr Fortune Casino is designed to be an entertainment destination for Canadian players who enjoy
online casino games in a safe and controlled way. As a licensed real money casino
(Malta Gaming Authority, licence MGA/B2C/445/2017), Mr Fortune follows strict
standards for player protection, fair play and responsible gambling practices.

This Responsible Gaming page explains how we help you stay in control of your play, which tools
are available in your account, and where you can find professional support in Canada if
gambling stops being fun.

Our Responsible Gaming Philosophy

Mr Fortune Casino believes that online casino entertainment should never come at the cost of your
financial security, mental health or personal relationships. Responsible gaming means:

Playing casino games as a form of leisure, not as a way to make money or solve financial problems.
Setting clear limits on time and money before you start to play.
Recognising early warning signs of problem gambling and acting quickly.
Using the responsible gaming tools built into your Mr Fortune account.
Reaching out for professional help if you feel your gambling is getting out of control.

Who Can Play at Mr Fortune Casino Canada?

Mr Fortune Casino strictly prohibits underage gambling. To open and use a real money account you must:

Be at least 19 years old (or the legal gambling age in your province, which is 18 in Alberta, Manitoba and Quebec).
Pass our KYC (Know Your Customer) verification checks when requested.
Use your own payment methods, registered in your own name.

We use age and identity verification as part of our licensing obligations with the Malta Gaming Authority and
to protect minors from accessing casino games.

Staying in Control of Your Gambling

Whether you play slots, table games, jackpots or live casino, staying in control is the key to a positive
experience at an online casino Canada site. Before you deposit or place your first bet, we encourage you to:

Set a budget: Decide how much you can comfortably afford to lose in a week or month.
Plan your sessions: Choose how often and how long you want to play.
Treat it as entertainment: Think of casino play like a night out, not a way to earn income.
Never chase losses: Once your budget is gone, stop playing – do not increase your stake to “win it back”.
Separate gambling money from essentials: Never use funds meant for rent, bills, food or debts.

Responsible gaming starts long before you click “Spin” or “Deal”. The tools below are there to
support your decisions and help you stick to them.

Responsible Gaming Tools at Mr Fortune Casino

Mr Fortune offers a full range of player protection tools that you can configure directly from your
account. These features are designed in line with international best practices for responsible online gambling.

Deposit Limits

Deposit limits are one of the most effective ways to control your spending at a Canadian online casino.
Within your account, you can set:

Daily deposit limit
Weekly deposit limit
Monthly deposit limit

Once a limit is active, you cannot deposit more than the chosen amount in that time period. Lowering your limits
takes effect right away, while increasing them may be subject to a cooling-off period for your protection.

Loss and Wager Limits

In addition to deposit limits, Mr Fortune allows you to set loss limits and sometimes
wager (stake) limits. These caps restrict:

The total net amount you can lose over a period.
The total amount you can stake in bets over a period.

These tools are particularly useful if you enjoy longer sessions or higher-volatility games and want to ensure
your play remains within a safe range.

Session Time Limits & Reality Checks

Time can pass quickly when you play online casino games. To help you monitor this, you can:

Activate session time limits that automatically log you out after a selected period.
Enable reality checks – on-screen reminders showing how long you have been playing and your net result.

These features help you avoid marathon sessions and encourage regular breaks away from the screen.

Account History & Self-Assessment

You can review detailed account history, including deposits, withdrawals, bets and wins. Regularly checking
your transaction history makes it easier to see patterns and notice if your spending is increasing.

Mr Fortune also provides access to self-assessment questionnaires recommended by independent
responsible gambling organisations, so you can reflect honestly on your gambling behaviour.

Cooling-Off Periods (Short-Term Breaks)

If you feel you need a short break from casino play, you can apply a cooling-off period to your account.
During this time you will be unable to deposit or play, but your account will reopen automatically after the
selected period ends.

Self-Exclusion (Long-Term Breaks)

If gambling is causing serious problems, or if you find it difficult to control your behaviour, we strongly
recommend self-exclusion. Mr Fortune allows you to:

Exclude yourself for a fixed period (e.g., 6 months, 1 year, 3 years).
Request an indefinite or permanent self-exclusion via customer support.

While self-excluded, you cannot log in, deposit or play. Marketing communications from Mr Fortune will also stop.
Re-opening an account after a self-exclusion is never automatic and may involve additional checks to ensure
that returning is a safe choice for you.

Recognising Signs of Problem Gambling

Problem gambling can affect anyone and often develops gradually. Research shows that gambling harm can exist on
a continuum – from low risk to high risk and addiction.
Warning signs may include:

Spending more time or money on casino games than you planned.
Chasing losses or increasing stakes to “get even”.
Hiding gambling activity from family or friends.
Using gambling to escape stress, anxiety or other problems.
Borrowing money, selling possessions or missing bill payments to fund gambling.
Feeling irritable, stressed or depressed when you cannot gamble.
Trying to reduce or stop gambling but repeatedly failing.

If any of these points feel familiar, consider using our tools to limit or pause your play and reach out for
professional support as soon as possible.

If You’re Worried About a Friend or Family Member

Gambling problems affect not only the player but also their loved ones. If you are concerned about someone:

Talk to them in a calm, non-judgmental way and focus on specific behaviours, not their character.
Encourage them to use responsible gaming tools and seek professional help.
Set boundaries about what you can and cannot do (for example, not lending money).
Look after your own wellbeing and consider counselling or support groups for affected others.

Gambling Support Resources for Players in Canada

Free and confidential help is available across Canada if you or someone you know is struggling with gambling.
You are not alone, and reaching out is a sign of strength, not weakness.

National & Online Resources

Responsible Gambling Council (RGC) – Information, self-help tools and links to support for Canadians.
ConnexOntario (Ontario residents) – 24/7 information and referral for mental health, addiction and problem gambling services:
1-866-531-2600, text CONNEX to 247247 or live chat via the website.
GamTalk – Online community where people affected by gambling can share experiences and support each other.

Selected Provincial Helplines

Many provinces operate dedicated lines for gambling support. Examples include:

British Columbia: Gambling Support BC Help Line – 1-888-795-6111
Alberta: Addiction and Mental Health Helpline – 1-866-332-2322
Saskatchewan: Problem Gambling Helpline – 1-800-306-6789
Manitoba: Addictions Help Line – 1-800-463-1554
Ontario: ConnexOntario – 1-866-531-2600
Quebec: Gambling: Help and Referral – 1-800-461-0140
New Brunswick: Gambling Information Line – 1-800-461-1234

If you are in immediate emotional crisis, you can also contact the national mental health and suicide crisis line
by dialling 988, which provides 24/7 support across Canada.

Prevention of Underage Gambling

Mr Fortune Casino actively works to prevent minors from accessing real money casino games. Our measures include:

Age verification and KYC checks.
Monitoring for suspicious account behaviour.
Blocking accounts created with false or incomplete data.

We also recommend that parents and guardians:

Keep login details and banking information secure.
Use parental control software and device restrictions where appropriate.
Educate minors that online casino games are strictly for adults and not a way to earn money.

Bonuses, Promotions and Responsible Play

Bonuses and promotions at Mr Fortune Casino are designed to enhance your entertainment, not to push you into
overspending. As part of our responsible marketing approach:

All bonus terms, wagering requirements and eligibility rules are clearly stated.
We do not market to self-excluded players or known vulnerable individuals.
We encourage you to read and understand all bonus terms before opting in.
You can opt out of marketing communications at any time via your account settings or customer support.

How to Take a Break or Close Your Account

If you feel that gambling is no longer fun or is starting to affect your life negatively, we encourage you to:

Lower your deposit, loss or session limits immediately.
Use a cooling-off period to take a short break.
Request self-exclusion for a longer pause or permanent closure.
Contact a Canadian gambling support service or mental health professional.

Our customer support team is available 24/7 to explain your options and help you activate the right tools. However,
they cannot override your limits or self-exclusion in a way that would reduce your protection.

Quick Checklist for Safer Gambling at Mr Fortune Casino

I only play with money I can afford to lose.
I set and respect deposit and time limits.
I never chase losses and I accept that losing is part of gambling.
I balance casino play with other hobbies, social activities and responsibilities.
I regularly review my account history and spending.
I know where to find professional help in Canada if I need it.

By combining your own limits with Mr Fortune’s responsible gaming tools and Canada’s strong support network,
you can enjoy a safer and more sustainable online casino experience.