Mr Fortune Casino – Terms and Conditions for Canada
1. Introduction
These Terms and Conditions (“Terms”) govern the use of the gaming services offered at
Mr Fortune Casino (the “Casino”, “we”, “our”, “us”) by players located in Canada
(“you”, “your”, the “Player”). By registering an account, depositing funds or placing bets on any
real money casino games or betting products available on our website (the “Site”), you confirm that
you have read, understood and agreed to be bound by these Terms, our Privacy Policy, Responsible Gaming
Policy and any other rules published on the Site from time to time.
If you do not agree with any part of these Terms, you must not create an account or use the services
of Mr Fortune Casino Canada. We recommend you print or save a copy of this page for your records.
2. Eligibility and Legal Age
- Mr Fortune Casino accepts registration only from individuals who:
- are at least 18 years old and
- have reached the legal gambling age in their province or territory in Canada (18 or 19, depending on local law), and
- are legally allowed to participate in online casino games and betting activities in their jurisdiction.
- It is your responsibility to confirm that online gambling is legal where you reside before you register at this
Canadian online casino, fund your account or place real money bets. - Employees of the Casino, its affiliates, suppliers and anyone directly involved in our operations, as well as their
immediate family members, are not permitted to open a player account or use our services.
3. Licensing, Jurisdiction and Restricted Territories
Mr Fortune Casino operates under a gaming licence issued by a recognised regulatory authority
(the “Regulator”). Details of the current licence, including licence number and registered address of the
operator, are available on the Site and may be updated from time to time.
Our products are targeted at eligible players in Canada (excluding jurisdictions where local regulation prohibits
access to offshore online casino sites). Players located in provinces or territories with a closed or
ring-fenced market, or where local regulations explicitly restrict play at international online casinos, may be
prevented from opening an account or may have their account closed.
We reserve the right to refuse service, close accounts and block access to the Site in any jurisdiction if required by
law, regulation or the Regulator, or if we consider such access to be high-risk from a compliance perspective.
4. Player Account Registration
- To play for real money at Mr Fortune Casino Canada you must create a personal player account (the “Account”).
During registration, you will be asked to provide certain information, including but not limited to:- Full legal name
- Date of birth
- Residential address in Canada
- Mobile number and email address
- Preferred currency (CAD)
- You must ensure that all information submitted is accurate and kept up to date. If your details change, you are
required to update them immediately in the “My Account” section or contact customer support. - Each Player is allowed to own only one (1) active account at Mr Fortune Casino. Duplicate accounts,
multiple sign-ups, or accounts created on behalf of someone else are strictly prohibited and may result in closure of
all related accounts, cancellation of bonuses and confiscation of funds. - You are responsible for maintaining the confidentiality of your login details and restricting access to your devices.
Any activity carried out through your username and password will be treated as valid and authorised by you.
5. Verification, KYC and AML
To comply with regulatory and anti-money-laundering (“AML”) requirements, Mr Fortune Casino must verify your identity and
your right to use our services. We may request documents at registration, before the first withdrawal or at any later time.
Verification documents may include, but are not limited to:
- Government-issued photo ID (passport, driver’s licence or national ID card)
- Proof of address (utility bill, bank statement, government letter not older than 3 months)
- Proof of payment method ownership (photo or screenshot of card or e-wallet, with sensitive details hidden)
- Source of funds or source of wealth documentation where required by law or internal risk controls
We reserve the right to suspend or restrict your account, freeze funds and withhold withdrawals until verification is
successfully completed. If you fail to pass KYC or provide documents we reasonably require, your account may be closed
and balances may be handled in line with our regulatory obligations.
6. Responsible Gaming and Player Protection
Mr Fortune Casino promotes responsible gaming and encourages Canadian players to treat online casino entertainment as a form
of leisure, not a way to earn income. We provide tools to help you manage your betting behaviour, including:
- Deposit limits (daily, weekly, monthly)
- Loss limits and wager limits
- Session time reminders
- Cooling-off periods and self-exclusion options
If you feel that your gambling is no longer under control, we strongly encourage you to use our responsible gaming tools
and contact professional support services available in Canada. Additional details are provided in the Responsible Gaming
section of the Site.
7. Deposits and Account Funding
- To place real money bets at this Canadian online casino, you must deposit funds into your Mr Fortune Casino account
using one of the available payment methods displayed in the Cashier. - Accepted methods may include, but are not limited to:
- Interac and other Canadian online banking options
- Credit and debit cards
- E-wallets and payment apps
- Cryptocurrencies (where permitted)
The list may change from time to time.
- You may only deposit from payment accounts, cards or wallets that are in your own name. Using third-party payment
details is strictly prohibited. - Minimum and maximum deposit limits are shown in the Cashier and may differ by method, player profile or currency.
- We do not provide credit. You must have sufficient cleared funds in your player balance before placing any bets or
purchasing casino chips.
8. Withdrawals, Payouts and Processing
- You may request a withdrawal of your withdrawable balance at any time, subject to meeting all wagering requirements,
AML checks and other conditions described in these Terms and our Bonus Terms. - Where possible, withdrawals will be processed via the same method you used for depositing (the “closed loop” principle).
If this is not feasible, we may offer alternative payout options at our discretion. - Before releasing funds, we may conduct additional security and KYC checks. Mr Fortune Casino Canada reserves the right
to split large withdrawals into smaller instalments, in line with our internal policies and regulatory requirements. - We aim to process withdrawal requests within a reasonable timeframe; however, delays may occur due to payment provider
checks, additional verification, weekends, public holidays or bank processing times. We are not responsible for delays
caused by third-party financial institutions. - If you request a withdrawal while you still have active bonuses that have not met their wagering requirements, any
bonus funds and associated winnings may be voided, in accordance with the applicable Bonus Terms.
9. Bonuses, Free Spins and Promotional Offers
Mr Fortune Casino may, from time to time, offer welcome bonuses, reload bonuses, free spins, cashback, loyalty rewards,
tournament prizes and other promotional incentives to players in Canada. Each offer is governed by specific bonus rules,
wagering requirements and eligibility criteria (the “Bonus Terms”).
- Unless stated otherwise, bonus funds and free spin winnings are subject to wagering requirements before they can be
converted to withdrawable cash. Wagering contributions may vary between slots, table games and live casino titles. - Only bets that meet the stated maximum bet limit per spin or game round will count towards wagering. Placing higher
bets than allowed while a bonus is active may result in confiscation of bonus funds and winnings. - Some betting patterns, such as low-risk or zero-risk betting, hedge betting, or deliberately delaying game rounds
to take advantage of promotions, may be considered bonus abuse and lead to removal of bonuses and closure of accounts. - No deposit bonuses, free spins and other offers intended for new customers may be limited to one per household, IP
address, payment method or device. - In case of discrepancy between this general Terms and any specific Bonus Terms, the latter will prevail for that
particular promotion.
10. Real Money Casino Games and Betting Rules
Mr Fortune Casino provides a selection of RNG slots, table games, live dealer tables, instant win games and other real
money casino content from approved software providers. We may also offer virtual sports or betting-style games, depending
on availability and regulatory conditions.
- Each game has its own rules, paytable and return-to-player (RTP) information. By placing a bet, you agree to the
rules displayed in the game client. - In the event of hardware or software malfunction, network error, game crash or other technical issue, all affected
bets and game rounds may be voided and refunded at our discretion. We may restore balances to the state before the
error occurred. - We reserve the right to remove, modify, suspend or replace any game or provider at any time.
- The official result of any game is that recorded on our servers. In case of discrepancy between your device display
and our records, the server record will prevail.
11. Prohibited Behaviour, Fraud and Collusion
You agree not to engage in any fraudulent, abusive or illegal activity when using Mr Fortune Casino. Prohibited behaviour
includes, but is not limited to:
- Opening multiple accounts to claim repeated bonuses or circumvent limits
- Chargebacks or reversal of valid deposits
- Using stolen or unauthorised payment details
- Collusion with other players to gain an unfair advantage
- Use of bots, automated betting systems or any form of software that manipulates game outcomes
- Exploiting software bugs, glitches or obvious errors in odds or payouts
- Money laundering or any activity that violates AML regulations
If we have reasonable grounds to believe that you are involved in prohibited behaviour, we may:
- Block or close your account(s)
- Void bets, forfeit bonuses and confiscate funds, subject to applicable law
- Notify relevant authorities, regulators and payment providers
12. Dormant and Inactive Accounts
- An account may be considered dormant if you have not logged in or placed any bets for a continuous
period specified on the Site (for example, 12 months). - Before applying any dormancy fee (if applicable), we will make reasonable attempts to contact you at the email
address registered in your Mr Fortune Casino Canada profile. - Dormant accounts may be closed in accordance with regulatory requirements. Any remaining balance will be handled
in line with applicable laws regarding unclaimed funds.
13. Intellectual Property and Use of the Site
All trademarks, logos, domain names, graphics, sounds, animations, texts and other materials displayed on the Site are
the intellectual property of Mr Fortune Casino or its licensors. You may use the Site and its content solely for
personal, non-commercial entertainment purposes.
You may not copy, modify, distribute, transmit, reproduce, publish, or use any part of the Site or its content without
our prior written permission.
14. Limitation of Liability
- To the maximum extent permitted by law, Mr Fortune Casino will not be liable for any indirect, incidental,
consequential, special or punitive damages arising from your use of the Site or participation in online casino
games, including but not limited to loss of profits, loss of data, business interruption or reputational harm. - We are not responsible for technical failures, communication interruptions, device malfunctions or internet issues
on your side that might affect gameplay or access to our services. - Nothing in these Terms shall exclude or limit our liability for any matter that cannot be excluded or limited under
applicable law.
15. Complaints, Disputes and Customer Support
- If you have a question or complaint regarding Mr Fortune Casino Canada, you should first contact our customer support
team via live chat or email using the details provided on the Site. - We will handle complaints in a fair and timely manner. You may be asked to provide additional information and
documents to support your claim. - If, after receiving our final decision, you remain unsatisfied, you may escalate the dispute to the external dispute
resolution body or Regulator indicated in the Complaints section of the Site (where available).
16. Changes to These Terms
Mr Fortune Casino reserves the right to modify these Terms and any policies referenced herein at any time. We will make
reasonable efforts to notify you of material changes, for example by email or through a notice on the Site. The updated
Terms will become effective as soon as they are published.
Continued use of your Mr Fortune Casino account or participation in real money casino games after the changes take effect
will constitute acceptance of the updated Terms. If you do not agree with the amended Terms, you must stop using the Site
and request account closure.
17. Governing Law and Jurisdiction
These Terms and your relationship with Mr Fortune Casino are governed by the laws of the jurisdiction in which the
operator is registered and licensed, without prejudice to the mandatory consumer protection laws applicable in your
province or territory in Canada.
Any disputes arising out of or relating to these Terms, your account or your use of this Canadian online casino shall be
subject to the exclusive or non-exclusive jurisdiction of the competent courts of that jurisdiction, as specified in the
legal section of the Site.
18. Miscellaneous
- If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall
remain in full force and effect. - These Terms are provided in English for players in Canada. In the event of translation into other languages, the
English version will prevail in case of any discrepancy. - These Terms, together with the Privacy Policy, Bonus Terms and other policies referenced on the Site, constitute the
entire agreement between you and Mr Fortune Casino regarding the use of our online casino and betting services.